Terms and Conditions

Privacy Policy

Effective Date: July 15, 2025
Website: https://julianaus.com
Contact: author@julianaus.com

Julia Naus (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.

1. Information We Collect
We may collect the following personal information:

Contact information: Name, email address, shipping/billing address

Transaction details: Products purchased, payment method (processed by third-party gateways)

Marketing data: Email preferences (if opted in)

Technical data: IP address, browser type, device info (via analytics tools)

This information is collected when you:

Place an order via our WooCommerce store

Subscribe to our email newsletter

Contact us via forms or email

Interact with the website via cookies

2. Purpose of Data Collection
We collect and use your information to:

Process and fulfill orders

Communicate about purchases or inquiries

Send promotional emails (if consented)

Improve our website and customer experience

Comply with legal and tax obligations

Prevent fraud or unauthorized access

3. Consent
By providing your information, you consent to its collection, use, and disclosure for the stated purposes. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at author@julianaus.com.

4. Disclosure to Third Parties
We do not sell or rent your personal information.
We may share your data with trusted third-party service providers who support our website operations, including:

Payment processors (e.g., Stripe, PayPal)

WooCommerce (shopping platform)

Email service providers (e.g., Mailchimp, ConvertKit)

Analytics tools (e.g., Google Analytics)

All third parties are contractually bound to protect your data and use it only as necessary.

5. Cookies and Tracking
Our site uses cookies and similar technologies to:

Provide core website functionality

Track user behavior for analytics

Improve website performance

You can control cookies via your browser settings. Continued use of the site implies consent to the use of cookies.

6. Data Retention
We retain personal data only as long as necessary to:

Provide the purchased product or service

Fulfill legal, tax, or accounting obligations

Support customer service and resolve disputes

After this period, we securely delete or anonymize your data.

7. International Transfers
If you access our site from outside Canada, your information may be processed in other countries. We ensure reasonable contractual protections are in place for international data transfers.

8. Your Rights (Canada, EU, Global)
You have the right to:

Access the personal information we hold about you

Request correction or deletion of your data

Withdraw consent to marketing communications

Request information on third parties with whom your data is shared

Lodge a complaint with the Office of the Privacy Commissioner of Canada (or your local data authority)

To exercise your rights, contact author@julianaus.com.

9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

10. Security Measures
We use administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed to be 100% secure.

11. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date. Continued use of the site indicates your agreement to the changes.

12. Contact
If you have any questions about this Privacy Policy or your personal information, contact:
author@julianaus.com

Terms and Conditions
Effective Date: July 15, 2025
Website: https://julianaus.com

These Terms and Conditions (“Terms”) govern your use of our website. By accessing or using the site, you agree to be legally bound by these Terms.

1. Definitions
“We,” “us,” or “our” refers to Julia Naus

“You” or “user” refers to any person accessing the website

“Website” or “site” refers to https://julianaus.com

2. Use of the Website
You agree to use the site for lawful purposes only. You may not use the site to:

Violate any laws or regulations

Distribute malicious code or spam

Attempt to gain unauthorized access to the website

Copy, modify, or distribute site content without permission

3. Intellectual Property
All content on this site—including text, graphics, logos, and images—is the intellectual property of Julia Naus and protected by copyright law. You may not reproduce or distribute any content without our written consent.

4. Purchases
When you place an order:

You agree to provide accurate and complete information

Prices are listed in Canadian dollars (unless otherwise stated)

Payment is processed securely via third-party gateways

We do not store credit card information

All sales are final unless a product arrives damaged or incorrect. If you experience a problem, contact author@julianaus.com within 14 days of receiving your order.

5. Shipping
We aim to ship orders promptly. Delivery times may vary by location. We are not responsible for delays due to carriers or customs.

6. Email Communication
If you subscribe to our newsletter, you agree to receive occasional emails from us. You can unsubscribe at any time using the link in the email.

7. Limitation of Liability
We are not liable for any damages resulting from:

Use of or inability to use the website

Purchase or use of any product from the site

Inaccuracies or errors on the site

To the extent permitted by law, our liability is limited to the purchase price of the product you ordered.

8. External Links
Our website may link to third-party websites. We are not responsible for their content or privacy practices and do not endorse them.

9. Termination
We reserve the right to restrict or terminate access to the site for users who violate these Terms.

10. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada. You agree that any disputes shall be resolved in the courts located in Ontario, Canada.

11. Changes to Terms
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

12. Contact
If you have any questions about these Terms, contact us at:
author@julianaus.com